Customer and Staff Surveys
............what do they really think?

 

we can help you understand your customers' real needs and how you can really help your staff to fulfill them

if you employ between 5 and 249 people you may be eligible to survey your customers and staff, and receive over 1000 pounds worth of leadership development..................absolutely FREE!

please contact us for more details - or check the survey link to find out more and to trial the surveys

what are the benefits?

our research shows a direct relationship between customer satisfaction and employee satisfaction - when the climate is positive in the organisation a better customer experience results.

good leadership is the key to both creating the right atmosphere for your staff and aligning this to customer expectations and needs.

psychologica can help you understand what your customers and staff really think, and relate this to your organisation's development needs:

we offer a range of surveys, of both customer perceptions of service quality and staff attitudes towards the organisation and the support they receive. This is the first step towards developing a positive service culture within your company - which influences all activities and sets the ceiling on your customers' experience of quality

our view?oint customer and staff surveys are available either on-line or as paper versions - and may be customized to your needs

Contact us to find out how we can help improve the quality of your services

 

Survey Services

Staff Development

Leading for Quality

 

 

   
 

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