Psychologica products

A range of validated products, based on the Psychologica Model™, to support Coaches, Consultants and HR Practitioners.

An integrated approach to development for individuals, teams or whole organizations.

Climate and Engagement

There are clear links between Staff Engagement and Customer Satisfaction. We offer a range of online diagnostic survey tools and reports to help assess staff engagement levels, service climate and also the impact of leadership and management styles. These can help you improve your service quality in direct response to customer needs – leading to increases in customer loyalty and subsequent profit!

We can run these surveys for you or quickly set you up as a practitioner with access to our full range of products. Contact us to set up an account and get started!

Research shows that climate impacts service quality and subsequent customer experiences and is influenced by staff engagement and leadership style. Psychologica Links™ helps you to identify connections between organizational behaviors and practices and service outcomes – the links in the service chain – in order to help build positive climates and processes of continuous service improvement. Click on the product type for full details, or set-up information, and the pound_small button for prices and payment details.

Why use Psychologica Links™?

Staff Engagement: climate and leadership Leadership Styles & Climate Bureau Service (Links™ Staff Perceptions) Customer Perception Survey Bureau Service (Customer Perceptions) Practitioner Workshops Practitioner Webinars Coaches Companion Binder